Supra

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Supra Lockbox System

MLS PIN in partnership with Supra is pleased to provide its customers with the choice of an electronic alternative to mechanical lockboxes.

The Right Choice

Real estate professionals know that working with MLS PIN is the fastest way to find the perfect properties for their buyers. They also understand how easy it is to show those properties and track activity using the networked electronic KeyBox system from Supra.

Supra FAQs


MLS PIN

800-695-3000, option 3

Walk-in service available between 9:00 a.m. and 4:00 p.m., Monday – Friday for the following:

Electronic Keys
  • Leasing a New Keypad (no cash or money orders)
  • Replacing a Defective Key
  • Replacing a Lost/Stolen Key (no cash or money orders)
  • Cancellation of the Key
  • PIN Codes
  • Authorization Codes
  • Upgrading/Downgrading from an Ekey (no cash or money orders)
  • Mail Order Keys
Electronic Lockboxes
  • Purchasing a New Lockbox
  • Replacing a Defective Lockbox
  • Locksmith Service
  • Shackle Codes
  • CBS Codes
  • Mail Order Lockbox Purchases

Supra

877-699-6787

Supra support is available seven days a week from 8:00 a.m. until 10:00 p.m. for the following:

  • Technical Assistance
  • Error Code Assistance
  • Defective Replacement Keys
  • Emergency Update Codes
  • Billing Questions
  • Payments Over the Phone

You can also visit www.supraekey.com for online assistance


Your Local Associations

Your local associations are available for the following:

Electronic Keys
  • Leasing a New Keypad (no cash or money orders)
  • Replacing a Defective Key
  • Replacing a Lost/Stolen Key (no cash or money orders)
  • Cancellation of the Key
Electronic Lockboxes
  • Purchasing a New Lockbox (checks or money orders only)
  • Replacing a Defective Lockbox

Please call for specific hours:

  • Greater Boston Real Estate Board
    www.gbreb.com
    68 Main Street, Reading, MA
    781-944-6006
  • North Shore Association of REALTORS®
    www.northshorerealtors.com
    398 Essex Street, Beverly, MA
    978-232-9410
  • North Central Massachusetts Association of REALTORS®
    www.ncmar.com
    40 Summer Street, Fitchburg, MA
    978-345-2531
  • REALTOR® Association of Pioneer Valley
    www.rapv.com
    221 Industry Avenue, Springfield, MA
    413-785-1328
  • Northeast Association of REALTORS®
    www.northeastrealtors.com
    6 Lyberty Way, Suite 204, Westford, MA
    978-577-6138
  • REALTOR® Association of Central Massachusetts
    www.realtorscentralma.org
    32 Coolidge Street, Auburn, MA
    508-832-6600